Support plans
Keep it running, without keeping it top of mind.
A monthly plan covers hosting, security, updates and small changes — so your website, chatbot or web app stays reliable without you having to think about it.
Who this is for
Sound familiar?
You'd rather not think about hosting, backups or security updates
You need small content or design changes handled without hiring a developer each time
Your chatbot or web app is core to how the business runs, and downtime isn't an option
You want one point of contact for anything that needs fixing or updating
What's included
Everything that keeps a site healthy
Security & uptime
Monitoring, backups and software updates handled in the background, before they become a problem.
Regular small changes
A monthly allowance of content and design updates, so the site stays current without a new invoice each time.
Direct support
Email the same person who built your site — no support ticket queue or account handover.
Performance checks
Regular checks on speed, SEO basics and broken links, so small issues get caught early.
Pricing
Care plans
Care — Essential
Keeps a simple website online, secure and up to date.
Best for
Starter Website clients who want peace of mind without doing it themselves.
- Hosting and domain management
- Security monitoring and backups
- Plugin and software updates
- Uptime monitoring
- 1 small content change per month
Care — Growth
Ongoing updates and small improvements for a growing site.
Best for
Business Website and bundle clients who update content regularly.
- Everything in Essential
- Up to 3 hours of content or design changes monthly
- Monthly performance and SEO check-in
- Priority email support, 1 business day response
Care — Priority
For sites and tools that are core to how the business runs day to day.
Best for
Web app, dashboard and chatbot clients who need fast turnaround on changes.
- Everything in Growth
- Up to 6 hours of changes or fixes monthly
- Chatbot content and flow updates included
- Same business day priority support
- Quarterly strategy check-in call
FAQ
Support plan questions
Want ongoing peace of mind?
Add a care plan to any project, or start one for a site you already have.